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Terms and Conditions



 

 

 


Ambe World Travels

 

Applicability of the agreement:



This agreement ("User Agreement") incorporates the terms and conditions for Ambe World Travels to provide services to the person (s) ("the User") intending to purchase or inquiring for any products and/or services of Ambe World Travels by using Ambe World Travel’s website(s) or using any other customer interface channels of Ambe World Travels, which includes its sales persons, offices, advertisements, information campaigns, etc.


Both User and Ambe World Travels are individually referred as 'party' to the agreement and collective referred to as 'parties'.



 

User's responsibility of cognizance of this agreement


The User(s) availing services from Ambe World Travels shall be deemed to have read, understood and expressly accepted the terms and conditions of this Agreement, which shall govern the desired transaction or provision of such services by Ambe World Travels for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or Ambe World Travels with respect to any services to be provided by Ambe World Travels shall be restricted to the scope of this Agreement.


Ambe World Travels reserves the right, in its sole discretion, to terminate the access to any or all Ambe World Travels website(s) or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason whatsoever.


In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by Ambe World Travels like the air tickets, MICE, bus, rail, holiday packages, etc. Such TOS will be provided/updated by AMBE WORLD TRAVELS, which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.


Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example- flights, hotel reservations, packages, transfers, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or other rules and regulations.


 

Ambe World Travels' Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail Ambe World Travels' Services.


In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other Ambe World Travels document, then these terms shall prevail.



 

Third Party Account Information


By using the Account Access service in Ambe World Travels' website(s), the User authorizes Ambe World Travels and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information.


While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.


The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify Ambe World Travels immediately in writing of any unauthorized use of their password or account or any other breach of security. Ambe World Travels will not be liable for any loss that may be incurred by the User as a result of any unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password and/or account at any time.



Fees Payment, Refund and Cancellation Policy


Ambe World Travels reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the Services. Ambe World Travels reserves the right to alter any and all fees/fee structures from time to time, without notice.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the Services.

In case, there is an eventuality of short charging by Ambe World Travels for listing, Services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to suo moto deduct/charge/claim the balance subsequent to the transaction to the User’s account.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund (as per the applicable rules and regulations governing the transaction) and intimate you of the same. It is clearly understood and agreed that Ambe World Travels is not under any obligation to make another booking in lieu of or to compensate/replace the unconfirmed one. All subsequent/further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

The User may request Ambe World Travels for any refunds (as per the applicable rules and regulations governing the transaction and the T&C of the service utilized respectively) against the unutilized or 'no show' air or hotel booking for any reasons within 12 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. It is clearly understood and agreed that no refund would be payable for any requests made after the expiry of 12 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited to AMBE WORLD TRAVELS.

Any cancellations / refunds that are due to the User as per the applicable rules and regulations governing the concerned transaction (and the T&C of the Service availed) would accordingly be processed as per the defined policies of Airlines, hotels and Ambe World Travels, as the case may be.

The timeline of processing the refund in question will depend upon the service provided and their respective cancellation / refund policy. The estimated timeline for processing any approved refund shall not exceed 15 working days and we would be charging INR 250  for processing any Refund and / or Cancellation, as service fees w.r.t. to any transaction / service performed on this website.


 

Confidentiality



Any information which is specifically mentioned and/or marked by Ambe World Travels as Confidential shall be maintained confidentially by the User and shall not be disclosed unless as required by law or to serve the purpose of this Agreement.



 

Usage Of The Mobile Number Of The User By Ambe World Travels



Ambe World Travels may send booking confirmation, itinerary information, cancellation details, payment confirmation, refund status, schedule change or any such other information relevant to the transaction, via SMS or by voice call on the contact number given by the User at the time of booking. Ambe World Travels may also contact the User by voice call, SMS or email in case the User couldn’t or hasn’t concluded the booking, for any reason whatsoever, to know the preference of the User for concluding the booking and also to help the User for the same. The User hereby unconditionally consents that such communications via SMS and/or voice call by Ambe World Travels is (a) upon the request and authorization of the User; (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI); and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User shall indemnify Ambe World Travels against all types of losses and/or damages incurred by Ambe World Travels due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any compliant raised by the User concerning Ambe World Travels with respect to the intimations mentioned above or due to a wrong number or email id being provided by the User to Ambe World Travels.




Onus Of The User


Ambe World Travels is responsible only for the transactions that are done by the User through Ambe World Travels. Ambe World Travels shall not be responsible/liable for any screening, censoring or otherwise controlling transactions, notwithstanding the fact that such transaction is legal and valid as per the laws of the land of the User.

The User represents and warrants that he/she/it will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the Services provided by Ambe World Travels. The User further represents and warrants that he/she/it will comply with all applicable laws and regulations regarding use of the Services with respect to the jurisdiction concerned for each transaction.

The User represents and confirms that the User is not a minor, of sound mind and is of legal age to enter into a binding contract and is not a person barred from availing the Services under the laws of India or any other applicable law(s).




Advertisers on AMBE WORLD TRAVELS or linked websites



Ambe World Travels is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages related to its website(s). Ambe World Travels does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

The linked sites are not under the direct or indirect control or superintendence of Ambe World Travels and Ambe World Travels is not responsible and/or accountable for the contents of any linked site(s) or any link contained in a linked site, or any changes or updates to such sites. Ambe World Travels is providing these links to the Users only as a convenience and the inclusion of any such link on its website(s) does not imply endorsement of the said site/link or its authenticity by Ambe World Travels.




Insurance


Unless explicitly provided by Ambe World Travels in any specific Service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the User and Ambe World Travels shall not entertain any claims by the User in this behalf.

Insurance, if any, provided as a part of a Service/product by Ambe World Travels shall be as per the terms and conditions of the relevant insurer company. The User shall contact the insurance company directly for any claims or disputes it may have in respect of its insurance policy and Ambe World Travels shall not provide any express or implied undertakings for acceptance of such claims by the said insurance company.




Force Majeure Circumstances


The parties agree that there can be exceptional circumstances where the service operators like the airlines, hotels, foreign agents, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, terrorist strikes, government decisions, operational and technical issues, internal policy matters, route and flight cancellations, etc. If Ambe World Travels is informed in advance of such situations where dishonor of bookings may happen, it will make reasonable best efforts to provide similar alternative to its User or refund the booking amount after deducting reasonable service charges, provided such refund claim is supported and/or refunded by the respective service operators. The User agrees and understands that Ambe World Travels is only an agent for facilitating the booking services and in the event such claim for refund is not supported by the respective service operator(s), Ambe World Travels shall not be responsible for any such circumstances and the Users have to contact the concerned service provider directly for any further resolutions, redressal of grievances and refunds.

The User agrees and understands that in situations where due to any technical or other failure in Ambe World Travels or its server or office(s), etc., Services committed earlier may not be provided or may involve substantial modification and in such cases, Ambe World Travels shall refund the entire amount received from the User for availing such services less the applicable cancellation, refund or other charges/taxes, in settlement of all inter-se claims between the User and Ambe World Travels for such non-provision of services. Additional liabilities, if any, shall be borne by the User.

Ambe World Travels shall not be liable for any delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or commissions or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems (including without limitation internal problems) at airlines, rails, buses, hotels, foreign agents or transporters end. In such event, the User affected will be given notice of such a situation.

Without prejudice to whatever is stated above, the parties have agreed that the maximum liability on part of Ambe World Travels, as arising under any circumstances, in respect of any products and/or Services offered on its website(s), shall be limited to the refund of total amount received from the User for availing the said products/Services less any cancellation, refund or others charges/taxes, as may be applicable, which is a genuinely pre-agreed estimate of liquidated damages. It is clearly agreed and understood by the parties that in no case shall the liability of Ambe World Travels extend to any loss, damage or additional expense whatsoever incurred by the User beyond the amount charged by Ambe World Travels for its products and/or Services.

It is clearly agreed and understood by the parties that in no event shall Ambe World Travels and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of User data or loss of profits, arising out of or in any way connected with the use or performance of the Ambe World Travels website(s) or any other channel. It is further understood and agreed by the parties that  Ambe World Travels shall not be responsible for any delay or inability of the User to use the Ambe World Travels websites or related Services or for any failure to provide services, or for any information, software, products, Services and related graphics obtained through the Ambe World Travels website(s), or otherwise arising out of the use of the Ambe World Travels website(s), irrespective of whether such claims are based on contract, tort, negligence, strict liability or otherwise.

It is agreed by the parties that Ambe World Travels shall not be responsible for any errors, omissions or representations on any of its web pages or on any links displayed thereon or on any of the linked website(s) page(s).



 

Safety Of Data Downloaded


The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service/Ambe World Travels’ website(s) or any other channel is done entirely at his/her/its own discretion and risk and he/she/it will be solely responsible for any damage to his/her/its computer systems or loss of data that results from the download of such material and/or data.

Nevertheless, Ambe World Travels shall always make its reasonable best efforts and shall endeavor to ensure that the content on its website(s) or other information channels are free of any virus or such other malware.



 

Feedback From Customer And Solicitation:


The User is aware that Ambe World Travels provides various Services like hotel and flight bookings, transfers, sightseeings, holidays, etc. and would like to learn about them from the Users, to enhance his/her/its future travel experience. The User hereby specifically authorizes Ambe World Travels to contact the User with offers on various Services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he/she/it shall write to Ambe World Travels for specific exclusion at aneesh@ambeworldtravels.com or alternatively, provide his/her/its preferences to the respective service provider. The Users are advised to read and understand the privacy policy of Ambe World Travels as clearly displayed on its website(s) in accordance with which Ambe World Travels contacts and/or solicits business from the User or shares the User's information.



 

Proprietary Rights


Ambe World Travels may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws.

The User may use the aforesaid material only as may be expressly authorized by Ambe World Travels and shall not copy, transmit or create derivative works of such material without prior express authorization from the owner of such intellectual property.

The User acknowledges and agrees that he/she/it shall not upload, post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the prior written permission of the owner of such right.

Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution under the relevant laws governing intellectual property rights in India.



 

VISA obligations of the User


The travel bookings done by Ambe World Travels are subject to the applicable requirements of Visa (as prescribed by the concerned Country/destination), which are to be obtained by the individual traveler by herself/himself/itself or through Ambe World Travels. It is clearly agreed and understood by the parties that Ambe World Travels shall  not be held responsible for any issues such as, including without limitation, inability to travel, etc. arising out of such Visa requirements and shall also not be liable to refund any monies on account of the untraveled bookings due to any such reason concerning Visa requirements.



 

Personal And Non-Commercial Use Limitation


Unless otherwise specified, the Ambe World Travels Services are for the User's personal and non-commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or Services obtained from the Ambe World Travels website(s) without the prior express written approval from Ambe World Travels.



 

Indemnification


The User agrees to indemnify, defend and hold harmless Ambe World Travels and/or its affiliates, their website(s) and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Ambe World Travels and/or its affiliates, partner websites and their respective lawful successors and assigns that may arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant by the User or any breach of this Agreement or any obligation therein to be performed by the User pursuant to this Agreement.

It is agreed between the parties that the User shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and Ambe World Travels cannot be held responsible and/or liable for the same in any manner whatsoever.



 

Right To Refuse


It is agreed by the parties that Ambe World Travels shall reserve the right to not accept/refuse any customer/User order without assigning any reason thereof. Any contract to provide any Service by Ambe World Travels shall not be complete and the User shall not be discharged from its/his/her obligations under the contract until full money towards the Service rendered is received from the customer/User and accepted by Ambe World Travels as a valid discharge of its/his/her obligations thereunder by the User.

Without prejudice to the other remedies available to Ambe World Travels under this Agreement, the TOS or under applicable law, it is agreed by the parties that Ambe World Travels may limit the User's activity, or end the User's listing, warn other users of the User's actions, immediately temporarily/indefinitely suspend or terminate the User's registration, and/or refuse to provide the User with access to the website(s) if:

  • The User is in breach of this Agreement, the TOS and/or the documents it incorporates by reference; or
  • Ambe World Travels is unable to verify or authenticate any information provided by the User; or
  • Ambe World Travels believes that the User's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the User, other users of the website(s) and/or Ambe World Travels.

Ambe World Travels may at any time in its sole discretion reinstate suspended users. Once the User has been indefinitely suspended, the User shall not register or attempt to register with Ambe World Travels or use the website(s) in any manner whatsoever until such time that the User is reinstated by Ambe World Travels. 

Notwithstanding the foregoing, it is agreed by the parties that if the User breaches this Agreement, the TOS or the documents it incorporates by reference, Ambe World Travels shall reserve the right to recover any amounts due and owing by the User to Ambe World Travels and/or the service provider and to take appropriate and strict legal action against the User, as Ambe World Travels shall deem necessary.



 

Right To Cancellation By Ambe World Travels In Case Of Invalid Information From User


The User expressly undertakes to provide to Ambe World Travels only correct and valid information while requesting for any Services under this Agreement, and not to make any misrepresentation of facts to Ambe World Travels. It is agreed by the parties that any default on the part of the User would vitiate this Agreement and shall disentitle the User from availing the Services offered by Ambe World Travels.

It is agreed by the parties that in the event Ambe World Travels discovers or has reasons to believe at any time during or after receiving a request for Services from the User that the request for Services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him/her/it or for any such reasons, Ambe World Travels shall, in its sole discretion, have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation whatsoever to the User. It is further agreed and understood by the parties that in such an event, Ambe World Travels shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services by it.

The User unequivocally indemnifies and holds Ambe World Travels harmless from and against any such claim or liability for any loss or damage arising out of measures taken by Ambe World Travels for safeguarding its own interests and that of its genuine customers/users. It is clearly agreed and understood by the parties that the aforesaid would also include Ambe World Travels denying/cancelling any bookings on account of suspected fraudulent transactions.



 

Interpretation, Number And Gender


The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation", wherever not mentioned specifically. Unless the context otherwise requires, the terms "herein", "hereof", "hereto", 'hereunder" and words of similar import refer to this Agreement as a whole.

 



 

Severability


If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.


 

Headings


The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of Ambe World Travels website(s) or its partner websites or any provision hereof in any manner whatsoever.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Ambe World Travels website, then these terms shall prevail.



 

Relationship


None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of Ambe World Travel’s website(s) or its partner websites, shall be deemed to constitute a partnership between the User and Ambe World Travels and no party shall have any authority to bind the other or shall otherwise be deemed to be the agent of the other in any way whatsoever.



 

Updation Of The Information By Ambe World Travels


User acknowledges that Ambe World Travels provides Services with reasonable diligence and care. It endeavors its best to ensure that the User does not face any inconvenience. However, at some times, the information, software, products, and Services included in or available through the Ambe World Travels website(s) or other sales channels and ad materials may include certain inadvertent inaccuracies or typographical errors, which will be immediately rectified as soon as it is brought to Ambe World Travel’s notice. Changes are/may be periodically made/added to the information provided as such on the Ambe World Travels website(s). Ambe World Travels may make improvements and/or changes in the Ambe World Travels website(s) at any time without any notice to the User. It is agreed by the parties that any advice received by the User except through an authorized representative of Ambe World Travels (via the Ambe World Travels websites or otherwise) should not be relied upon for any decisions by the User.



 

Modification Of These Terms Of Use


It is agreed by the parties that Ambe World Travels shall reserve the right to change the terms, conditions, and notices under which the Ambe World Travels website(s) are offering the Ambe World Travels products and Services, including but not limited to, the charges for such products and Services. It is agreed by the parties that the User shall be responsible for regularly reviewing these updated terms and conditions prior to availing the Ambe World Travels products and Services.


 

 

Jurisdiction


Ambe World Travels hereby expressly disclaims any implied warranties, conditions, representations and indemnities imputed by the laws of India and/or of other countries that may be applicable to the products and Services provided hereunder. It is agreed between the parties that any dispute arising from or in connection with this Agreement shall be subject to the jurisdiction of the competent courts in New Delhi, India.



 

Responsibilities Of User Vis-a-Vis The Agreement


The User expressly agrees that use of the Services provided hereunder is at his/her/its sole risk and cost. It is clearly agreed and understood that to the extent Ambe World Travels acts only as a booking agent on behalf of third party service providers (airlines, hotels, foreign agents, consulates and embassies and such like), it shall not have any liability whatsoever for any aspect of the standards of services provided by the third party service providers to the User. It is agreed by the parties that in no circumstances, shall Ambe World Travels be liable for deficiency in services provided by the third party service providers to the User. The Services hereunder are provided on an "as is" and "as available" basis and Ambe World Travels may change the features or functionality of these Services at any time, in its sole discretion, without notice. Ambe World Travels hereby expressly disclaims all warranties, conditions, representations and indemnities implied by the laws in India and/or of other countries that may be applicable to the products and Services provided hereunder, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement of intellectual property rights. It is agreed by the parties that no advice or information, whether oral or written, which the User obtains from Ambe World Travels or through the Services provided by it shall create any warranty not expressly made herein or mentioned in the terms and conditions of the Services provided that if the User does not agree with any of the terms above, he/she/it is advised not to read the material provided on any of the Ambe World Travels web pages or otherwise use any of the contents, pages, information or any other material provided by Ambe World Travels through its website(s) or any other channel. It is clearly agreed and understood by the parties that the sole and exclusive remedy of the User in case of his/her/its disagreement, in whole or in part, with  this User Agreement shall be to not use or discontinue using the products and Services offered hereunder after notifying Ambe World Travels about the same, in writing.

 


 


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